Help and Support

Safeguarding and Help and Support image

Help and support: Your safety and well-being

At Herschel Grammar school, the safety and well-being of all pupils is of the utmost importance.

All schools have a special responsibility to safeguard and promote the welfare of all pupils. This means we should notice if you are being treated badly, listen to you if you want to talk to us about a problem and take advice from other professionals if you need extra help.

Young people are nearly always safe at home, at school and in the community, but sometimes things can happen to make them worried, upset or afraid.

When young people are hurt in some way by an adult or an older young person this might be what is called child abuse.

If we think a pupil has been harmed or is at risk of being harmed, we have a set of rules we follow to help to protect you. These rules are called safeguarding procedures and a copy of our safeguarding policy is available at the bottom of this page.

Share concerns

If you are ever concerned about your safety or well-being or about the safety of another pupil, you should talk to someone.

The Safeguarding Team all wear GREEN lanyards to be easily identified.

 Designated Safeguarding Lead: Mrs Katrina Rodriguez 
 Deputy Safeguarding leads:  Mrs Catherine Sharpe
  Mr Chris O’Donnell
  Ms Jo Rockall


Help from other teachers

If you have a problem at school or at home and you don't wish to go to a member of the safeguarding team listed above, you can of course talk to any teacher you trust, but your form tutor or Head of Learning is always a good port of call. Sometimes they will be able to help you themselves and sometimes they will refer you to someone else who can - the school nurse, perhaps, or the Educational Mental Health Practitioners.

Mental health, well-being and support

Supporting your mental health and development is also an important part of safeguarding. Please see below for some useful resources and websites.

Where appropriate, we can refer to the School Nurse or the Educational Mental Health Practitioners. Please see the attachment at the bottom of this page called Mental Health Support in School.

Please speak to any trusted adult you feel comfortable talking to if you feel you need a little more support. This could be your parents, your form tutor, your Head of Learning, Mrs Smajlaj, a member of the Safeguarding team, or any teacher you feel comfortable speaking to.  

You may also wish to refer to the Online Help and Support section further down this page for a list of useful websites and resources, as well as the Online Safety page on our website.  Don’t forget there is also a Safeguarding Channel on your year team page on Teams, which contains useful information relating to all aspects of your safety and well-being.

Help from the School Nurse

A message from the School Nurse!

If you need health or well-being advice you can email your question to or drop-in to see me in the school health clinic held in school twice every half-term on Thursdays.

I can give advice or support if you have any concerns with: 

General Health (sleep, diet, exercise, medical needs), Self-care (hygiene, technology use, being a young carer), Emotional Health and Well-being (self-esteem, anxiety, anger, low mood), Healthy Relationships (bullying, sexual health, relationship abuse), Substance use (smoking, alcohol and drug use).

All health appointments and advice are confidential.

You can also visit the school nurse website at

Educational Mental Health Practitioners

The Mental Health support team offers support to children and young people with emerging, mild or moderate mental health difficulties which may be affecting everyday life. They can offer support with:

  • Managing worries
  • Low mood/depression
  • Exam concerns
  • Difficulties with emotions
  • Anxiety
  • Sleep hygiene
  • Problem solving

Please see the document at the bottom of this page called Mental Health Support Team and MHST leaflet for further details.

Help from fellow students

Do you have an issue that you don't want to talk to a teacher about but perhaps a trained sixth former instead? You can ask your head of learning or your tutor to arrange a peer mentor for you - or email them at  You may wish to talk by email initially and later arrange some face-to-face support.


Children and Young People

Are you worried about yourself or a friend? Do you find it difficult to ask questions or for support on issues around mental health, drugs or alcohol? Do you need support if someone you love or know has died?

Click links below for specific subject areas

Dealing with Bereavement and Loss

Substance Misuse Risks

Mental Wellbeing

Basic First Aid

Healthy Lifestyles

Changing Bodies

Healthy Relationships

Serious Youth Violence

Female Genital Mutilation

Low Mood and Depression

Understanding Self-Harm

Understanding Anxiety

Honour-Based Abuse and Forced Marriage

Food Hygiene and Safety

Digital Resilience

Raising Awareness of Trafficking and Modern Slavery


The information below provides Herschel students with a range of ways of accessing help and support, both in school and out of school.

For much more detailed help and support regarding issues that arise online, see our separate Online Safety page. 

Coronavirus and mental wellbeing

One You -

Start the fight back to a healthier you! One You is packed with practical tips, tools and free apps to help you improve your health today

Looking after your mental wellbeing and that of others during this time of isolation. 


Reporting Concerns Online

Online safety

Please see our online safety page for advice and guidance on how to stay safe online.

NEW Click here for an online safety guide for parents/carers (on the Childnet website) with useful information on who to contact to help keep your child safe online. NEW *

Reporting to School

Click on the Whisper tool below to make a report about any aspect of online safety, safeguarding or bullying involving yourself or someone else that will go straight to the inbox of a senior member of Herschel staff.

You can choose whether or not you remain anonymous when you make the report, although you must bear in mind that if you remain anonymous it may be more difficult for the school to act on the information.

Please note Whisper reports are not continuously monitored.
If your situation is urgent and you feel at immediate risk, please contact the police or call childline on 0800 11 11.

Report Remove Tool for naked images and videos (IWF)

The Internet Watch Foundation has created the world's first tool to help children and young people get naked images of themselves removed from the internet.

The Report Remove Tool can be accessed through the Childline website. IWF analysts will then review the content and create a unique digital fingerprint known as a hash, before sharing it with tech companies to help prevent it from being uploaded and shared.

For more information and to access the Report Remove Tool, go to:

Making a CEOP Report

Report issues of online abuse or if you are concerned about the way in which someone has been communicating with you online, click on the button below to make a report to CEOP - the Child Exploitation and Online Protection Centre.

This might be someone:

  • Making you have sex when you don't want to
  • Chatting online about sex
  • Asking you to do sexual things on webcam
  • Asking you to meet up if you've only met them online
  • Asking for sexual pictures of you
  • Making you feel unsafe 

They will walk you the process of reporting and you can change your mind and stop at any stage.

Reporting Terrorist Activity

If you come across any terrorist related content or violent extremist content online or offline that worries you, click the STOP button below. Communities working together defeat terrorism, and the police need your help to pass on anything you know or discover.

Online Help and Support

Information on the law and your rights.
Phone: 08444 775 774

Support and help with anxiety conditions and phobias including panic attacks, OCDs, body dysmorphic disorder, social phobia. Information, factsheets, tapes, self help guides. Extra services for members include therapy services at reduced rates, helpline, member contact list, discounts on products, chatroom.

Improving mental health and emotional well being
Information and support relating to bipolar
National user led organisation working to enable people with manic depression to take control of their lives. Telephone information on anything to do with the condition including medication. Network of self help groups for people with depression, their relatives and friends. Self management training programme. Employment advice.


CALM is the Campaign Against Living Miserably, for men aged 15-35.

Phone: 020 7827 8300
Working to improve the quality of life for people with mental health problems.

Phone: 0800 1111

Free, national helpline for children and young people in trouble or danger

Advice from Childline on Relationships.

Information on finding a local counsellor. 


Phone: 0845 123 2320

Provides information and support to those who are affected by depression via publications, supporter services and a network of self-help groups.

Helps young people get ready for the first time visiting a doctor to discuss mental health. Digital tools aimed at ensuring young people get the most out of their appointment with the doctor.


Phone: 08000 562 561

A 24/7 telephone support line which gives teachers access to professional coaches and counsellors 365 days a year. The network also campaigns for change within schools and education policy in order to improve the wellbeing, mental and physical health of teachers.


Free resource for mental health and addiction issues created and run by the Tasha Foundation.
Head Meds gives young people in the UK general information about medication. Branch of Young Minds.

Information, support and understanding to those who hear voices and those who support them.





A website for all men who suffer from depression or anxiety from all round the world. or

Phone: 020 7803 1101

Publications and leaflets relating to mental health issues. Website includes information for sufferers/family/friends, including how to get help, how to complain if not getting adequate help you are entitled to, information on medication etc.

Information on mental health, personality disorders etc.

Phone: 0300 123 3393 (Mon-Fri, 9am-6pm)

Information service for users of mental health services, carers, professionals and the public. Information on types of mental distress, treatments, alternative therapies, mental health law, advocacy, where to get help, local Mind groups. Access to legal advice. Fact sheets and publications.

Phone: 0161 832 3736 (based in Manchester)
National Helpline and online support providing free and confidential information, advice and support to people with mood disorders, family, friends and health and social care professionals.

The first major charity funding much-needed scientific research to transform the lives of everyone affected by mental illness. A wealth of easy to access research and information. 


Type ‘Moodzone’ in the search and it offers a range of information and useful videos for a range of mental health issues. Both good for adults and teenagers. 

Phone: 0844 967 4848 (daily, 10am-10pm)

Voluntary charity offering support for sufferers of panic attacks and OCD. Offers a course to help overcome your phobia/OCD. Includes a helpline.


Phone: 03006365478 (Mon-Fri, 9.30am-5pm)

Support for people with obsessive compulsive disorder (OCD). Includes information on treatment and online resources.

Phone: 0845 120 3778 (Mon-Fri, 9am-5pm)

A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. 


Phone: 0800 068 4141 (Mon-Fri,10am-5pm & 7-10pm. Weekends 2-5pm)

Aiming to reduce the number of young people who take their own lives by shattering the stigma around suicide and equipping young people and their communities with the skills to recognise and respond to suicidal behaviour.
A site full of positivity, inspiration and great advice for physical and mental health


Phone: 0300 5000 927
(Mon-Fri, 9.30am-4pm)

Specialist advice to anyone who needs support or information on any mental health issue. (Rethink is the operating name of National Schizophrenia Fellowship).


Phone: 116 123 (free 24-hour helpline)

Confidential support for people experiencing feelings of distress or despair.

Offering a mass of resources, including information sheets on a huge range of conditions and home of the Black Dog Tribe (Ruby Wax). The main objectives of SANE are:

  1. To raise awareness and combat stigma about mental illness, educating and campaigning to improve mental health services;
  2. To provide care and emotional support for people with mental health problems, their families and carers as well as information for other organisations and the public.
  3. To initiate research into the causes and treatments of serious mental illness such as schizophrenia and depression and the psychological and social impact of mental illness.

Phone: 01708 765200

Telephone helpline for children, young adults and adults. Provide emotional support on wide range of issues including support to anyone suffering from mental health. Also details of counsellors and agencies throughout the UK

Information about eating disorders, depression and anxiety, self-harm and addiction

Self-help strategies. Resources to download on issues such as school mental health policy development.


Phone: 0808 808 4994

A free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out, whether it be through articles and video content online or phone, email, peer to peer and counselling services.

0300 012 0012

Thinkaction is a team of friendly, professional mental health practitioners and counsellors offering a wide range of effective treatments and talking therapies that will support you to understand and manage your mental health problem, so you can start to live a full and positive life again. (Not local  area but a good website).
Ending the stigma of mental health including tips, blogs, advice.

A safe community to support your mental health, 24/7 (formerly called www.bigwhitewall).

Turn2Me provides a 3-tiered approach to supporting mental well-being - Self Help, support groups and Professional Support.



Phone: 020 7336 8445

Parents’ Helpline: 08088025544
Offering a range of support materials and resources for young people as well as training for individuals and groups both in-house and on offer to organisations.

Phone: 01753 842444 (Number 22 counselling, based in Windsor)

Lead on mental health for The Young People’s Health Partnership and has a very active role in the Children and Young People’s Mental Health Coalition.


You can also access online counselling from, which is currently being funded for young people in Slough by Slough Borough Council.

Other Help and Support

Childline is probably your first port of call if you need some independent help and support with any aspect of your life:
Call 0800 1111


Get Connected is also a great starting point that aims to find you the help you need from a range of different agencies, and you can contact by phone, SMS or email. The site also has a way of hiding your visit so that nobody else needs to know you viewed if you are using a shared computer or device.


For local help with sexual health issues:


For help following a bereavement:

The other websites linked below provide help with more specific needs eg drugs concerns, depression, help for those of you who care for family members etc. Their logos or names speak for themselves! Click on each logo to be taken directly to the website concerned. 




Go to NHS Choices homepage

(girls) Go to NHS Choices homepage (boys) 




Name Date  
Local Mental Health Support 10th June 2021 Download >
MHST leaflet 4th September 2021 Download >
Safeguarding Policy Sept 2021 Draft 4th September 2021 Download >
Mental Health Support Team 4th September 2021 Download >
S4H Schools Poster Drop In Generic HB Thursday 13th September 2021 Download >